Swank HealthCare sponsored the 16th Annual HealthCare Service Excellence Conference at the Hilton Tapatillo Cliffs Resort February 8-10, 2016. This year’s conference included a record number of attendees seeking a path to sustainability in Service Excellence, with this year’s title being Navigate: A new era of experience driven healthcare.
As a proud partner of Custom Learning Systems, Swank HealthCare sponsored the accreditation for Nursing credits through the Saint Louis University School of Nursing. Our team also exhibited and networked with partners including Custom Learning Systems, The Illinois Critical Access Hospital Network, and several clients of our Learning Program. Swank HealthCare supports Hospital Leaders with Continuing Education for Professional and Organizational Development, as well as our HCAHPS Performance Improvement Series which focuses on employee targeted training techniques to strengthen patient communication and improve patient satisfaction results.
For more information on improving your staffs’ development through Accredited Continuing Education or HCAHPS Performance Improvement and how it has helped position other hospitals for better reimbursements from the Centers for Medicaid Services, please contact Swank HealthCare at 1-877-227-0325.